Do I need an account to place an order?

No, creating an account is not mandatory. You can checkout as a guest. However, if you register, you can track your orders, manage cancellations or exchanges, and save addresses for faster future checkout. 

How can I track my order?

Your order tracking ID is shared with you on your registered email ID. You can track your order on


https://www.shiprocket.in/shipment-tracking/

How do refunds work? How long does it take to receive my money?

Refunds will be addressed to only if the order is within 24 working hours. Once the refund is initiated, it will reflect in your account statement within 7–10 working days.

How is product quality ensured? Are ingredients tested for purity?

Our products are manufactured in GMP‑certified facilities and undergo batch‑testing for potency, purity, microbial levels, and heavy metals. We are AYUSH India and FSSAI certified.

Are your products vegetarian and safe?

All products are 100% herbal, vegetarian, cruelty‑free and safe.

Can I use the product daily?

Yes, Planet Herbs Lifesciences products are made of natural and botanical herbs so, they can be used on regular basis.

Is it safe for all age groups?

Yes, PHL products are beneficial for all age group.

Are Planet Herbs products Ayurvedic or chemical-based?

All PHL products are based on Ayurvedic principles and made with natural herbal ingredients. No harmful chemicals or parabens are used.

Do I need to consult a doctor before using these products?

All our products are made using safe herbal formulations. However, if you are pregnant, nursing, or under any medication, it’s best to consult your physician before use.

Are your supplements FSSAI certified?

Yes, all PHL products are manufactured in FSSAI-approved facilities following strict quality standards.